Privacy Policy

Information you provide directly:

• Account details — name, email address, and password (stored securely)
• Profile information — age, fitness level, health history, and anything you share in your profile or assessments
• Health and fitness information — fitness goals, injury history, medical conditions, and any health-related information you share with us, including information relevant to your life stage (postnatal, perimenopause, menopause)
• Photos and content — any images or content you upload to the platform
• Payment information — processed securely by our payment provider; we do not store your full card details
• Communications — messages and support requests you send us

Information collected automatically:

• How you use the app — pages visited, workouts completed, workout history, features used
• Device information — browser type, device type, operating system, IP address
• Cookies and similar technologies (see Cookie section below)

Information from third parties:

• If you choose to connect third-party fitness apps or devices (such as Apple Health, Google Fit, or Fitbit), we may receive information from those services
• Payment processors may share transaction confirmation details
• Any information publicly available that you choose to link to your account

We use the information we collect to:

• Create and manage your account
• Personalise and deliver our fitness programs tailored to your life stage and goals
• Track your progress and provide feedback
• Communicate with you about your account, our services, and any updates or changes
• Process payments securely
• Understand how you use our platform so we can improve it
• Send you marketing and promotional content (where you have consented)
• Protect our platform and users — including fraud prevention and security
• Comply with our legal obligations

We share your information only in the following circumstances:

Service providers

Third parties who help us operate our platform, including:

• Cloud hosting and data storage
• Payment processing
• Email and communication delivery
• Analytics and performance tracking

These providers are only permitted to use your data to deliver services to us.

Legal compliance

When required by law, such as in response to a valid legal request from courts, law enforcement, or regulatory authorities.

Business transfers

If Fit For Her is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With your consent

In any other circumstances where you explicitly agree to sharing.

We do not sell your personal information to third parties.

Because our programs are tailored to specific life stages — including postnatal recovery, perimenopause, and menopause — you may share sensitive health information with us. We treat this information with care and only use it to:

• Personalise your workout and wellness programs
• Provide appropriate exercise modifications
• Support your health goals

We do not use health information for insurance or employment decisions, and we do not share it with advertisers.

We use cookies and similar tracking technologies on our website and app to:

• Keep you logged in and authenticate your account
• Understand how visitors use our platform (analytics)
• Remember your preferences and settings
• Deliver relevant content and marketing (where you have consented)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We may also use pixels and similar tools provided by our marketing and analytics partners.

We keep your personal information only for as long as reasonably necessary to deliver our services and comply with legal obligations. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where we are required by law to retain it longer (for example, for tax, accounting, or legal compliance purposes).

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. This includes:

• Encryption of sensitive data in transit and at rest
• Secure servers and access controls
• Regular security reviews
• Limiting access to only those who need it

No method of transmission over the internet is completely secure. While we do our best, we cannot guarantee absolute security. If you have concerns about a security issue, contact us at info@fitforher.online.

You have the following rights over your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that inaccurate or out-of-date information be updated
• Deletion — request that we delete your account and personal data (subject to legal obligations)
• Object — object to certain types of processing, such as direct marketing
• Restrict — request that we limit how we use your information in certain circumstances
• Portability — request your data in a structured, commonly used format
• Withdraw consent — where we have relied on your consent to process data, you can withdraw it at any time

To exercise any of these rights, contact us at info@fitforher.online. We will respond within a reasonable timeframe.

If you are an Australian user, we handle your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This means we must:

• Only collect information that is reasonably necessary for our services
• Be transparent about what we collect and why
• Keep your information secure
• Give you access to and correction of your data
• Only use your information for the purposes we stated

If you have a complaint about how we have handled your personal information, contact us first. If the issue is not resolved, you can escalate to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to access, correct, delete, restrict, or object to certain processing of your data. You can also request a portable copy of your data. Contact us to exercise these rights.

United Kingdom (UK GDPR)

If you are in the UK, your rights are similar to those under the EU GDPR. Contact us to exercise your rights.

California, USA (CCPA)

If you are a California resident, you have the right to know what personal information we collect and how it is used, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information.

Other regions

If you are outside Australia, the EU, UK, or California, your local privacy laws may also apply. We will handle your information in accordance with this policy and our legal obligations.

Our services are not intended for users under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at info@fitforher.online and we will take steps to delete it.

Our platform may contain links to third-party websites, apps, or services not owned or controlled by Fit For Her. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information to them.

We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. If we make material changes, we will notify you by email or through a prominent notice on our platform.

The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically.